{"id":52,"date":"2026-10-16T15:49:44","date_gmt":"2026-10-16T12:49:44","guid":{"rendered":"https:\/\/coresatin.lv\/noteikumi\/"},"modified":"2026-10-16T17:19:46","modified_gmt":"2026-10-16T14:19:46","slug":"noteikumi","status":"publish","type":"page","link":"https:\/\/coresatin.lv\/en\/noteikumi\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p><em>Last updated: 16.10.2026.<\/em><\/p>\n<h2>1. Seller<\/h2>\n<p>The online shop coresatin.lv is operated, and goods are sold, by the official distributor of coresatin\u00ae products in the Baltics:<\/p>\n<p><strong>SIA GP Nord<\/strong><br \/>Registration No. 40203177406<br \/>VAT No. LV40203177406<br \/>Registered address: Kurzemes prospekts 23, R\u012bga, LV-1067, Latvia<br \/>Office and collection point: \"Visma\u0146i\" k-5, M\u0101rupes pag., M\u0101rupes nov., LV-2167, Latvia<br \/>Tel.: +371 66064140 \u00b7 Email: <a href=\"mailto:info@gpnord.com\">info@gpnord.com<\/a><br \/>Bank: AS Citadele banka, SWIFT PARXLV22, account LV37PARX0021157860002<\/p>\n<p>These terms form a distance contract between the seller and the buyer. By placing an order, the buyer confirms that they have read and agree to these terms. The terms have been prepared in accordance with the Consumer Rights Protection Law of the Republic of Latvia and Cabinet Regulation No. 255 of 20 May 2014 \"Regulations on Distance Contracts\".<\/p>\n<h2>2. Goods and prices<\/h2>\n<p>The shop sells coresatin\u00ae skincare cosmetic products. Product descriptions, composition (INGREDIENTS), directions for use and responsible person details are given on each product page. Images are for information only, and the packaging may look slightly different.<\/p>\n<p>All prices are in euros (EUR) and include value added tax (VAT). Delivery costs are shown separately before the order is confirmed. The seller reserves the right to change prices; the price shown at the moment the order is confirmed is binding for the buyer.<\/p>\n<h2>3. Placing an order and conclusion of the contract<\/h2>\n<p>The buyer selects the goods, adds them to the cart, enters their contact details and delivery method, reads these terms and confirms the order with an obligation to pay. After placing the order, the buyer receives a confirmation at the email address provided. The contract is deemed concluded when the seller has received payment for the order.<\/p>\n<p>If an ordered item is not available, the seller will inform the buyer and agree on another solution or refund the amount paid within 14 days at the latest.<\/p>\n<h2>4. Payment<\/h2>\n<p>Orders can be paid for using the payment methods available in the shop \u2013 online bank transfer or payment card (Visa, Mastercard, Apple Pay, Google Pay) \u2013 via Klix, the payment solution of AS Citadele banka. The payee is SIA GP Nord. Card details are processed in the payment service provider's secure environment, and the seller has no access to them.<\/p>\n<p>At the buyer's request, the seller can issue a pro forma invoice, which is prepared electronically and is valid without a signature.<\/p>\n<h2>5. Delivery<\/h2>\n<p>Goods are delivered within Latvia:<\/p>\n<ul>\n<li>to a Venipak parcel locker \u2013 EUR 3.50;<\/li>\n<li>by Venipak courier to the address provided \u2013 EUR 5.40;<\/li>\n<li>collection from the GP Nord office, \"Visma\u0146i\" k-5, M\u0101rupes nov. (weekdays 9:00\u201317:00) \u2013 free of charge.<\/li>\n<\/ul>\n<p>Orders are dispatched within 1\u20133 working days of receiving payment and are delivered within 10 working days at the latest. The buyer is informed of the delivery time and status by email or phone. Delivery prices include VAT.<\/p>\n<p>On receipt, the buyer should check that the packaging is intact. If the parcel is damaged, the buyer should inform the courier or contact the seller within 2 working days.<\/p>\n<h2>6. Right of withdrawal<\/h2>\n<p>A buyer who is a consumer has the right to withdraw from the distance contract within 14 calendar days of the day the goods are received, without giving any reason. To exercise the right of withdrawal, the buyer must send the seller a clear statement to <a href=\"mailto:info@gpnord.com\">info@gpnord.com<\/a>, for example using the withdrawal form below.<\/p>\n<p>The goods must be returned within 14 days of sending the withdrawal notice to \"Visma\u0146i\" k-5, M\u0101rupes pag., M\u0101rupes nov., LV-2167, in their original, unopened and undamaged packaging. The cost of returning the goods is borne by the buyer.<\/p>\n<p><strong>Exception:<\/strong> in accordance with sub-paragraph 22.5 of Cabinet Regulation No. 255, the right of withdrawal does not apply to sealed cosmetic products which are not suitable for return for health protection or hygiene reasons if they have been unsealed after delivery (broken seal or opened jar\/tube).<\/p>\n<p>The seller will refund all payments received from the buyer, including standard delivery costs, within 14 days of receiving the withdrawal notice, using the same payment method the buyer used, unless otherwise agreed. The seller may withhold the refund until the goods have been received back or the buyer has provided proof of having sent them. The buyer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature and characteristics.<\/p>\n<p>An order can also be cancelled until it has been dispatched by writing to <a href=\"mailto:info@gpnord.com\">info@gpnord.com<\/a>.<\/p>\n<h2>7. Product quality and complaints<\/h2>\n<p>If the goods do not conform to the contract (for example, they are damaged, incorrect or past their expiry date), the buyer has the right to submit a complaint within two years of receiving the goods by writing to <a href=\"mailto:info@gpnord.com\">info@gpnord.com<\/a> stating the order number, a description of the problem and attaching photos. The seller will review the complaint within 15 days and replace the goods or refund their price free of charge.<\/p>\n<p>coresatin\u00ae products are cosmetics. They are not medicines and are not intended to treat diseases. Read the ingredients and directions for use before use; if you have a persistent or worsening skin problem, consult a doctor.<\/p>\n<h2>8. Personal data<\/h2>\n<p>The buyer's personal data are processed to fulfil the order and to meet legal obligations in accordance with the <a href=\"\/en\/privatuma-politika\/\">Privacy Policy<\/a>. Information about cookies is available in the <a href=\"\/en\/sikdatnu-politika\/\">Cookie Policy<\/a>.<\/p>\n<h2>9. Dispute resolution<\/h2>\n<p>Disputes are resolved through mutual negotiation. If no agreement can be reached, the consumer may contact the Consumer Rights Protection Centre (Br\u012bv\u012bbas iela 55, R\u012bga, LV-1010, <a href=\"https:\/\/www.ptac.gov.lv\" target=\"_blank\" rel=\"noopener\">www.ptac.gov.lv<\/a>), the Consumer Disputes Resolution Commission, or a court in accordance with the laws of the Republic of Latvia.<\/p>\n<h2>10. Other provisions<\/h2>\n<p>The seller may amend these terms; an order is governed by the terms in force at the time it was placed.<\/p>\n<h2>Annex: withdrawal form<\/h2>\n<p><em>(complete and return this form only if you wish to withdraw from the contract)<\/em><\/p>\n<p>To: SIA GP Nord, \"Visma\u0146i\" k-5, M\u0101rupes pag., M\u0101rupes nov., LV-2167, email: info@gpnord.com<\/p>\n<p>I hereby give notice that I withdraw from my contract for the purchase of the following goods: ____________________<br \/>Order number: __________ Ordered on (date): __________ Received on (date): __________<br \/>Name of consumer: ____________________<br \/>Address of consumer: ____________________<br \/>Bank account for refund: ____________________<br \/>Signature (only if this form is submitted on paper): __________ Date: __________<\/p>","protected":false},"excerpt":{"rendered":"<p>P\u0113d\u0113j\u0101s izmai\u0146as: 16.10.2026. 1. P\u0101rdev\u0113js Interneta veikalu coresatin.lv uztur un preces p\u0101rdod coresatin\u00ae produktu ofici\u0101lais izplat\u012bt\u0101js Baltij\u0101: SIA GP NordRe\u0123istr\u0101cijas Nr. 40203177406PVN maks\u0101t\u0101ja Nr. LV40203177406Juridisk\u0101 adrese: Kurzemes prospekts 23, R\u012bga, LV-1067, LatvijaBiroja un pre\u010du izsnieg\u0161anas adrese: &#8220;Visma\u0146i&#8221; k-5, M\u0101rupes pag., M\u0101rupes nov., LV-2167, LatvijaT\u0101lr.: +371 66064140 \u00b7 E-pasts: info@gpnord.comBanka: AS Citadele banka, SWIFT PARXLV22, konts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lieto\u0161anas un pirk\u0161anas noteikumi - Coresatin<\/title>\n<meta name=\"description\" content=\"coresatin.lv interneta veikala distances l\u012bguma noteikumi: apmaksa, pieg\u0101de, atteikuma ties\u012bbas un pretenzijas. 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